This blog is about user experience and usability, which are both my work and a personal passion. Some people restrict their interest in user experience to things happening on computers, or mobile phones, or in larger systems. I don’t make those distinctions — I want my life to be more usable, because it seems to me that in everyday life there is no excuse for forcing people to do things the hard way. There are exceptions of course–for example learning, physical fitness, and skill development all require a certain amount of commitment to doing the hard yards; I’m not arguing against that. What I’m really arguing against is requiring the same level of commitment to write a letter, send an email, buy a train ticket, or get a cup of coffee.
Recent Posts
- A good (and surprising) user experience: Laundering the shuffle
- Add the features your users want, not the features you want them to have
- The ‘Google effect’: A trend toward mediocrity, or away from it?
- Websites should not make users “error”-prone: Airlines are wasting my time
- Ticketek vouchers: Buying show tickets should be fun
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Blogs
Books
See my LibraryThing Catalogue
Web Pages
See my collection of web resources on del.icio.us
Journals and conferences
See my list of interesting research publications on del.icio.us
Disclaimer on reading materials
My list of blogs, web-pages, journals, conferences and books is by no means exhaustive, If you want more pointers, or if you think your favourite resource should be included, get in touch.
License
Some rights reserved.
Comment moderation
If it is your first time posting, your comment will automatically be held for my moderation -- I try get to these as soon as possible. After that, your comments will appear automatically. If your comment is on-topic and isn't abusing me or anyone else who comments, chances are I'll leave it alone. That said, I reserve the right to delete (or infinitely moderate) any comments that are abusive, spammy or otherwise irelevant.
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